FAQ

Yes. Upload a file and set a quantity for each design in the calculator. Designs in the same batch share the selected size and options. Use a separate batch when those specifications differ. For sticker sheets, upload the complete sheet layout as one file.

Yes. Choose “Upload later” when ordering, then email your files or a download link to hello@stickersaucer.com with your order number. Match the file names to the design names in your order so we can pair them correctly.

The uploader accepts PNG, JPG, PDF, SVG, AI and EPS files, up to 50 MB each. For raster images, aim for 300 pixels per inch at the final print size. Vector files work well for logos and lettering. See Artwork Guidelines for the full setup advice.

We can create it for you. Tell us about any particular shape or border you want in the artwork instructions. We’ll show the cutline on the proof so you can review it.

Leave the areas that should stay clear transparent, and tell us which parts should print white. For holographic stickers, describe where you want the material to show through. A note alongside your artwork helps us set up the white ink and show the treatment in your proof.

New custom orders include a free online proof. We usually email the first one within 1–2 business days after we have your order and artwork. Check the text, size, cutline, border and any clear or reflective areas. Proofs automatically approve three days after they’re sent, so review yours promptly. See Ordering & Proofs for details.

Yes. Revisions are free and unlimited. Tell us what needs changing before approval, and review the updated proof when it arrives.

Email us as soon as possible with your order number and the change you need. What we can change, and any refund, depends on the production stage and work already completed. See Order Help & Reprints.

Typical processing is 2–4 business days, followed by the carrier’s transit time. Artwork questions, proof revisions, specialty finishing, large quantities and a busy production queue can add time. Business days exclude weekends and holidays. Check Shipping & Turnaround for more detail.

U.S. economy shipping is free on orders over $35. The services and charges available for your delivery address appear at checkout.

Yes. Available shipping options appear at checkout. Import duties and taxes charged by the destination country are paid by the recipient and are separate from the shipping charge. Customs clearance can also add time.

Contact us before ordering with the product, quantity, delivery ZIP or postal code and the date you need the order. We’ll check the production schedule and shipping options for that job.

No. UV DTF transfers apply with pressure. Rub the design onto a compatible clean, dry, hard surface, then peel away the clear carrier slowly. Follow the complete steps in Application & Care.

We recommend hand washing with mild soap and a soft cloth. Repeated dishwasher heat, strong detergents, soaking and scrubbing can shorten the life of the decoration. Give adhesive vinyl stickers about 24 hours to bond before washing. For UV DTF, follow the bonding instructions supplied with your order.

Email hello@stickersaucer.com within 14 days of delivery. Include your order number, a description and clear photos. Confirmed print, cut, packing or shipping errors qualify for a free remake and reshipment. Our order help page explains the review process and other possible resolutions.